If your bond is disputed: steps by state
Information only, not legal advice. Rules change and every tenancy is different. Check the official pages linked here, or contact your state tenancy advice service or tribunal. Last checked 2026-10-22.
- Ask in writing what is being claimed and why, with quotes or invoices.
- Compare each item against your entry condition report and your photos.
- Reply in writing, calmly, item by item, attaching your evidence. Offer to settle the fair parts.
- Don't sign a bond claim form you don't agree with.
- Contact your bond authority or tenancy advice service if you can't agree. They'll explain the official dispute process and time limits.
Official bond authorities and tribunals
- Victoria: Residential Tenancies Bond Authority (RTBA) · VCAT
- New South Wales: NSW Fair Trading: Rental Bonds Online · NCAT
- Queensland: Residential Tenancies Authority (RTA) · QCAT
- Western Australia: Bonds Administration (Consumer Protection WA) · Magistrates Court of WA
- South Australia: Consumer and Business Services (CBS): Residential Bonds Online · SACAT
- Tasmania: Rental Deposit Authority (MyBond) · Residential Tenancy Commissioner
- Australian Capital Territory: ACT Revenue Office: Rental Bonds · ACAT
- Northern Territory: NT Government: security deposit disputes · NTCAT
Last checked 2026-10-22.
Already lodged a claim or been told the bond is disputed? See the bond dispute process after you lodge: deadlines by state, what tribunals look at, and hearing tips.